Work with us

Current Vacancies

Working at Fairfax House offers you the opportunity to join a small but dedicated team that love the diversity, challenges and special place that this historic townhouse is.

Visitor Engagement and Volunteer Officer

Full time (Thursday – Monday), Permanent – 40 hours a week  

Salary: £22,000 p.a. 

Fairfax House, Castlegate, York 

York Civic Trust are currently looking to recruit an experienced individual to join the museum team at Fairfax House.  

We are looking for someone who can deliver first class customer service, is a people person who can ensure that our visitors and volunteers have a great experience and can take on the responsibility of being a key holder and weekend duty manager in a small independent historic house museum in York.   

This is a new and exciting role working as part of a friendly team in helping to deliver and develop the visitor experience and volunteer opportunities at Fairfax House. It is an exciting opportunity in a development position – you will: 

  • deliver the museum’s front of house/retail operation for two days a week;  
  • as duty manager to oversee and lead the weekend’s museum opening;  
  • and to develop opportunities for volunteering and visitor experience throughout the museum.  

You must have previous experience within a customer service environment, preferably within the museum/gallery sector or in a retail operation, and working with and developing volunteers. You should also be passionate about providing great experiences for all. 


The role profile and application form can be downloaded below. 

Completed application forms (in a Word compatible format) should be returned to us via email at: by the closing date 09:00 an Friday 30th July 2021.

CVs will not be accepted, and applications can only be accepted from candidates who have permission to work in the UK. 

If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion, as we are unable to respond to every applicant. 

  • The closing date for receipt of applications for is 09:00 am Friday 30th July 2021   
  • Interviews will take place in-person (or online via zoom – to be confirmed) on Wednesday 4th August 2021