Unfortunately, Fairfax House is currently inaccessible for wheelchairs.

Entry to the house is via six stone steps (there is a handrail for additional support). Please notify a member of staff should you need assistance entering.

Pushchairs cannot be taken into the house, however they can be stored in our reception area.

Fairfax House covers two floors, with access to the first floor by staircase only (29 steps separated with two half-landings).

There is a chair situated in each room available for visitor use. Lightweight walking stick seats are also available on request from the front desk.

Lockers are available free of charge.

Accessible parking

The nearest public car park is Castle Car Park on Tower Street (approximately 1 minute walk away).

If you are arriving by private bus, drop-off is available in front of the Hilton hotel, adjacent to Fairfax House.

If you have any further questions or accessibility requirements prior to your visit please do not hesitate to contact a member of staff on 01904 655543 or by email at and we will try our best to assist you.