In line with the new tier 3 restrictions for York, Fairfax House will be temporarily closed from 31st December 2020.

Our primary source of income for Fairfax House is the support that we receive through admission ticket sales. This third enforced closure to help deal with the national health emergency will have yet a further negative impact on our sustainability. For anyone who has booked tickets for January 2021 we would be extremely grateful if you would consider making this a donation, if your circumstances allow.

If you would like to claim a refund, please email with your booking reference number, the email you booked with and surname. Please note, refunds can take up to 7-10 days to be paid into your account. We are currently unable to transfer tickets to a new date as we have temporarily closed all future bookings until further reviews of York’s Tier status. We can refund your tickets and you can re-book for another time slot when tickets are available again.

Thanks again for your continuing patience as we navigate our way through this challenging time. We hope to reopen our doors again as soon as possible.

Last but not least, Happy New Year! Here’s to a smoother and merrier 2021!

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